FAQ

What they say about us?

Bought a health check-up package from Primex at a very modest price. Received online report in a very short time. Happy with the service.
Abhirami Menon, Chennai

1. Do I need to take an appointment for any scan or check-up?

For blood tests, scans or other services like scans and health check-ups it is good if you take an appointment as that will save your time.You can walk in to the centre during working hours without appointment but may undergo waiting if the services are busy.

2. How do I know which health check-up plan is right for me?

It is entirely upto you how much you are willing to spend to diagnose your health. All packages are suitable for all ages above 30 yrs and gender. Basic package would screen basic vitals whereas advanced packages would dwell deeper into your health quotient.

3. How is Primex different from other scan and lab centres of Chennai?

Primex Scans and Labs have been working diligently in the healthcare field for over seven years now and carry immense experience in this field. We have a team of highly dedicated doctors and lab technicians that offer the best service. Our testing standards match with the best in the country.

4. Can I pick up my report from any Primex centre?

You can pick your report from the centre from where you got the testing done. For the convenience of our customers, we also offer online access and downloading of reports.

5. How can I be assured that the prices of Primex testing services are reasonable?

Our price list for various testings has been prepared after thorough research. We offer discounted rates on our health check-up packages. Our large scale of economies help us to keep our prices down-to-earth.

6Do you have ambulance service?

Yes, we have an ambulance to serve to the critically ill patient who cannot travel on their own to the centre. A nominal fee will be applicable. Services subject to availability.

7.  Are credit cards accepted at the centres?

Yes, we accept all major credit / debit cards at our centres.

8. Do I need fasting for blood collection?

Certain tests and preventive care packages need 10-12 hours of fasting before collection. We advise you to contact the centre and confirm if you need fasting for the tests you plan to do.

9. Can I do an online booking for the tests?

Currently online booking is available for preventive care packages.

10. I have a complaint / feedback to send.

We would love to hear from you. You can praise or shout at info@primexhealthcare.in

11. Are your technicians qualified?

All our pathology and radiology technicians are not only qualified but also experienced. They will ensure your tests are done diligently and conveniently.

12. Is your laboratory accredited?

Yes, our laboratory is accredited by NABL,it’s aGovernment of India body which has stringent quality control norms. We are accredited since 2012. We are also ISO certified organisation.

13. Do you have parking facility?

Yes, we have ample space for parking at our T.Nagar and Velachary centres.